Friendly tech help • house calls • remote support • small business

Tech help that speaks human

If your computer is slow, your printer refuses to cooperate, or your Wi‑Fi drops out like it’s shy, GoldHat Consulting helps folks in Bluefield, Virginia get back to normal.

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Promise: clear explanations, no scare tactics, no upsells. Just practical fixes and a simple plan.
Call or Email:
📞 (276) 928-6952
✉️ IGoByLeo@pm.me
GoldHat Consulting hero artwork showing Bluefield, VA and a warm gold glow
Local service for ZIP 24605 and nearby communities.

🖥️ New Computer Setup (In‑Home or Drop‑Off)

We set up your new computer or tablet so it feels familiar, safe, and fast. No confusing pop‑ups, no mystery toolbars.

Local Clear steps No jargon
What’s included
  • Install updates and the software you actually use
  • Connect email, printers, and cloud storage if needed
  • Set up passwords and security the right way
  • Create a simple “how to use it” checklist

Best for: New device owners, remote workers, students

🧰 Computer Tune‑Up and “Technology Reset”

If your computer has gotten slow, weird, or cranky, we clean it up and get it running right again.

Local Clear steps No jargon
What’s included
  • Remove junk programs and unnecessary startup items
  • Fix common software issues and update settings
  • Speed and stability improvements
  • Optional: set up automatic maintenance

Best for: Slow PCs, freezing apps, constant pop‑ups

🗂️ Data Transfer and Backup Setup

We move your photos and files safely and set up backups so you don’t lose them again.

Local Clear steps No jargon
What’s included
  • Transfer files to a new computer
  • Organize folders so things are easy to find
  • Set up automatic backups (local and/or cloud)
  • Test a restore so you know it works

Best for: New computer transitions, family photo safety

🏪 Small Business File Organization

Your business files should be easy to find, share, and back up. We set up a structure your whole team can follow.

Local Clear steps No jargon
What’s included
  • Simple folder structure and naming rules
  • Shared drive setup
  • Backup automation and verification
  • Short staff walkthrough

Best for: Small offices, churches, nonprofits

⬆️ OS Tune‑Up or Upgrade

We update your system safely and fix the common “after‑upgrade” headaches.

Local Clear steps No jargon
What’s included
  • Upgrade planning and compatibility checks
  • Driver and settings fixes
  • Performance checks
  • Basic reliability improvements

Best for: Windows upgrades, stability after updates

🧩 Software Setup and Support

We install and set up the programs you need, and make them play nicely together.

Local Clear steps No jargon
What’s included
  • Install and configure software (Office, Zoom, etc.)
  • Sign‑in and licensing help
  • Update configuration
  • Basic workflow setup

Best for: New apps, work‑from‑home setup

Popular packages (simple, predictable)

Built for common situations in rural areas: home offices, small businesses, and “help, my computer did a weird thing.”

📦 Home Office Stability Package

Best for remote work

  • Tune‑up and cleanup
  • Backup setup + a test restore
  • Wi‑Fi checks and security basics
  • Printer + email sanity check
Request this package

📦 Small Business Starter Package

Get organized and protected

  • Workstation setup (1–2 computers)
  • Shared files and folder structure
  • Backup plan + verification
  • Basic security hardening
Request this package

📦 Digital Recovery Package

When things went sideways

  • Virus cleanup and repair
  • Data restore assistance (when possible)
  • Hardening to prevent repeat incidents
  • Backup plan so it doesn’t happen twice
Request this package

How it works

  1. Tell us what’s going on using the request form.
  2. We confirm options (remote support, drop‑off, or a house call).
  3. We fix it and explain it in plain language.
  4. You get a simple checklist so it stays fixed.
If you don’t know the right words, that’s normal. Use your best guess.

Service area

Based in Bluefield, VA. Serving ZIP 24605 and nearby.

  • Remote support available for many issues
  • House calls when hands-on work is needed
  • Small business support by appointment
Request help