Tech help that speaks human
If your computer is slow, your printer refuses to cooperate, or your Wi‑Fi drops out like it’s shy,
GoldHat Consulting helps folks in Bluefield, Virginia get back to normal.
Promise: clear explanations, no scare tactics, no upsells. Just practical fixes and a simple plan.
Local service for ZIP 24605 and nearby communities.
🖥️ New Computer Setup (In‑Home or Drop‑Off)
We set up your new computer or tablet so it feels familiar, safe, and fast. No confusing pop‑ups, no mystery toolbars.
Local
Clear steps
No jargon
What’s included
- Install updates and the software you actually use
- Connect email, printers, and cloud storage if needed
- Set up passwords and security the right way
- Create a simple “how to use it” checklist
Best for: New device owners, remote workers, students
🧰 Computer Tune‑Up and “Technology Reset”
If your computer has gotten slow, weird, or cranky, we clean it up and get it running right again.
Local
Clear steps
No jargon
What’s included
- Remove junk programs and unnecessary startup items
- Fix common software issues and update settings
- Speed and stability improvements
- Optional: set up automatic maintenance
Best for: Slow PCs, freezing apps, constant pop‑ups
🗂️ Data Transfer and Backup Setup
We move your photos and files safely and set up backups so you don’t lose them again.
Local
Clear steps
No jargon
What’s included
- Transfer files to a new computer
- Organize folders so things are easy to find
- Set up automatic backups (local and/or cloud)
- Test a restore so you know it works
Best for: New computer transitions, family photo safety
🏪 Small Business File Organization
Your business files should be easy to find, share, and back up. We set up a structure your whole team can follow.
Local
Clear steps
No jargon
What’s included
- Simple folder structure and naming rules
- Shared drive setup
- Backup automation and verification
- Short staff walkthrough
Best for: Small offices, churches, nonprofits
⬆️ OS Tune‑Up or Upgrade
We update your system safely and fix the common “after‑upgrade” headaches.
Local
Clear steps
No jargon
What’s included
- Upgrade planning and compatibility checks
- Driver and settings fixes
- Performance checks
- Basic reliability improvements
Best for: Windows upgrades, stability after updates
🧩 Software Setup and Support
We install and set up the programs you need, and make them play nicely together.
Local
Clear steps
No jargon
What’s included
- Install and configure software (Office, Zoom, etc.)
- Sign‑in and licensing help
- Update configuration
- Basic workflow setup
Best for: New apps, work‑from‑home setup
Want the full menu?
See the complete list of services, including Wi‑Fi, backups, virus cleanup, and remote support.
Popular packages (simple, predictable)
Built for common situations in rural areas: home offices, small businesses, and “help, my computer did a weird thing.”
📦 Home Office Stability Package
Best for remote work
- Tune‑up and cleanup
- Backup setup + a test restore
- Wi‑Fi checks and security basics
- Printer + email sanity check
📦 Small Business Starter Package
Get organized and protected
- Workstation setup (1–2 computers)
- Shared files and folder structure
- Backup plan + verification
- Basic security hardening
📦 Digital Recovery Package
When things went sideways
- Virus cleanup and repair
- Data restore assistance (when possible)
- Hardening to prevent repeat incidents
- Backup plan so it doesn’t happen twice
How it works
- Tell us what’s going on using the request form.
- We confirm options (remote support, drop‑off, or a house call).
- We fix it and explain it in plain language.
- You get a simple checklist so it stays fixed.
If you don’t know the right words, that’s normal. Use your best guess.
Service area
Based in Bluefield, VA. Serving ZIP 24605 and nearby.
- Remote support available for many issues
- House calls when hands-on work is needed
- Small business support by appointment
Request help
Why this matters locally
What custom programming means in plain English
Writing, modifying, testing, and supporting software tailored to specific customer requirements.
Big picture: Custom programming services focus on tailored software solutions for specific clients. Market growth is driven by automation, cloud adoption, and AI integration.
What’s driving demand
- Digital transformation
- Cloud adoption
- Automation demand
- AI-assisted development
- Legacy modernization
What I focus on
- Custom application development
- System integration and API development
- AI-assisted automation
- DevOps automation
- Legacy modernization
- Testing and QA automation
How I keep projects practical
- Focus on integration and automation
- Create repeatable solutions
- Offer maintenance retainers
- Target low-tech-maturity industries
- Document outcomes
This summary is tailored to NAICS 541511 (custom computer programming services) and translated into everyday outcomes for Bluefield-area customers.
Menu of offerings
Services (simple, practical, and explained)
Most folks don’t need “tech speak.” They need their computer, phone, printer, or internet setup to behave. These services are designed for that reality.
Setup & Reset (make it work again)
- New computer professional setup
- Technology reset and optimization
Data Help (move it, back it up, find it)
- Data transfer and structured backup
- Small business data organization
Software Help (install, configure, update)
- OS tune-up or upgrade
- Software installation and configuration
Network & Printers (connect everything)
- Home or small office network setup
- Printer and peripheral integration
Security & Recovery (clean it up, protect it)
- Malware removal and system recovery
- Data recovery assistance
Remote Help (fix it without a trip)
- Remote diagnostics
- Email and software troubleshooting
Popular bundles
Starter Packages
- Home Office Stability Package (customized to your situation)
- Small Business Starter Package (customized to your situation)
- Digital Recovery Package (customized to your situation)
You update Add a sentence for each bundle: what’s included + typical time.
Quick note
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Service Area
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Tip: rural customers appreciate clarity about travel and scheduling.