Services
Pick what sounds closest to your situation. If you’re not sure, choose Remote Support and describe the issue.
We do not add surprise services. This menu is the menu.
Serving Bluefield, VA and nearby.
🖥️ New Computer Setup (In‑Home or Drop‑Off)
We set up your new computer or tablet so it feels familiar, safe, and fast. No confusing pop‑ups, no mystery toolbars.
| What you get | Notes |
|---|
| Clear steps | We explain what we’re doing and why. |
| Safe defaults | Updates, security basics, and sensible settings. |
| Simple handoff | A quick checklist so you can repeat the good habits. |
What’s included
- Install updates and the software you actually use
- Connect email, printers, and cloud storage if needed
- Set up passwords and security the right way
- Create a simple “how to use it” checklist
Best for: New device owners, remote workers, students
🧰 Computer Tune‑Up and “Technology Reset”
If your computer has gotten slow, weird, or cranky, we clean it up and get it running right again.
| What you get | Notes |
|---|
| Clear steps | We explain what we’re doing and why. |
| Safe defaults | Updates, security basics, and sensible settings. |
| Simple handoff | A quick checklist so you can repeat the good habits. |
What’s included
- Remove junk programs and unnecessary startup items
- Fix common software issues and update settings
- Speed and stability improvements
- Optional: set up automatic maintenance
Best for: Slow PCs, freezing apps, constant pop‑ups
🗂️ Data Transfer and Backup Setup
We move your photos and files safely and set up backups so you don’t lose them again.
| What you get | Notes |
|---|
| Clear steps | We explain what we’re doing and why. |
| Safe defaults | Updates, security basics, and sensible settings. |
| Simple handoff | A quick checklist so you can repeat the good habits. |
What’s included
- Transfer files to a new computer
- Organize folders so things are easy to find
- Set up automatic backups (local and/or cloud)
- Test a restore so you know it works
Best for: New computer transitions, family photo safety
🏪 Small Business File Organization
Your business files should be easy to find, share, and back up. We set up a structure your whole team can follow.
| What you get | Notes |
|---|
| Clear steps | We explain what we’re doing and why. |
| Safe defaults | Updates, security basics, and sensible settings. |
| Simple handoff | A quick checklist so you can repeat the good habits. |
What’s included
- Simple folder structure and naming rules
- Shared drive setup
- Backup automation and verification
- Short staff walkthrough
Best for: Small offices, churches, nonprofits
⬆️ OS Tune‑Up or Upgrade
We update your system safely and fix the common “after‑upgrade” headaches.
| What you get | Notes |
|---|
| Clear steps | We explain what we’re doing and why. |
| Safe defaults | Updates, security basics, and sensible settings. |
| Simple handoff | A quick checklist so you can repeat the good habits. |
What’s included
- Upgrade planning and compatibility checks
- Driver and settings fixes
- Performance checks
- Basic reliability improvements
Best for: Windows upgrades, stability after updates
🧩 Software Setup and Support
We install and set up the programs you need, and make them play nicely together.
| What you get | Notes |
|---|
| Clear steps | We explain what we’re doing and why. |
| Safe defaults | Updates, security basics, and sensible settings. |
| Simple handoff | A quick checklist so you can repeat the good habits. |
What’s included
- Install and configure software (Office, Zoom, etc.)
- Sign‑in and licensing help
- Update configuration
- Basic workflow setup
Best for: New apps, work‑from‑home setup
📶 Wi‑Fi and Network Setup (Home or Small Office)
If your internet is “haunted,” we make it dependable. Better coverage, safer settings, fewer disconnects.
| What you get | Notes |
|---|
| Clear steps | We explain what we’re doing and why. |
| Safe defaults | Updates, security basics, and sensible settings. |
| Simple handoff | A quick checklist so you can repeat the good habits. |
What’s included
- Router setup and secure configuration
- Better Wi‑Fi coverage plan (placement + settings)
- Connect devices (phones, TVs, printers)
- Optional: guest Wi‑Fi and parental controls
Best for: Dead zones, dropouts, new routers
🖨️ Printer and Scanner Setup
Printers are famous liars. We make yours behave: printing, scanning, and saving files where you want.
| What you get | Notes |
|---|
| Clear steps | We explain what we’re doing and why. |
| Safe defaults | Updates, security basics, and sensible settings. |
| Simple handoff | A quick checklist so you can repeat the good habits. |
What’s included
- Install drivers and connect devices
- Set up wireless printing
- Scan-to-email or scan-to-cloud when possible
- Quick “how to” for everyday use
Best for: New printers, scanner setup, home offices
🛡️ Virus Cleanup and System Repair
We remove malware, repair system problems, and tighten security so it stays clean.
| What you get | Notes |
|---|
| Clear steps | We explain what we’re doing and why. |
| Safe defaults | Updates, security basics, and sensible settings. |
| Simple handoff | A quick checklist so you can repeat the good habits. |
What’s included
- Malware and unwanted program removal
- System repair and updates
- Security settings and safe browsing setup
- Backup recommendation and quick training
Best for: Pop‑ups, redirects, “something is wrong”
🧲 Data Recovery and Restoration Help
If you lost files, we try safe recovery options and help you restore from backups when available.
| What you get | Notes |
|---|
| Clear steps | We explain what we’re doing and why. |
| Safe defaults | Updates, security basics, and sensible settings. |
| Simple handoff | A quick checklist so you can repeat the good habits. |
What’s included
- Assess recovery options (logical recovery)
- Restore from backups or cloud
- Rebuild a safer backup plan afterward
Best for: Deleted files, accidental wipes, failed backups
🛰️ Remote Support (Fast Fixes)
For many issues, we can help remotely, which saves time and money.
| What you get | Notes |
|---|
| Clear steps | We explain what we’re doing and why. |
| Safe defaults | Updates, security basics, and sensible settings. |
| Simple handoff | A quick checklist so you can repeat the good habits. |
What’s included
- Software troubleshooting
- Email setup help
- Update and settings fixes
- Clear instructions with screenshots when helpful
Best for: Quick fixes, busy schedules
Menu of offerings
Services (simple, practical, and explained)
Most folks don’t need “tech speak.” They need their computer, phone, printer, or internet setup to behave. These services are designed for that reality.
Setup & Reset (make it work again)
- New computer professional setup
- Technology reset and optimization
Data Help (move it, back it up, find it)
- Data transfer and structured backup
- Small business data organization
Software Help (install, configure, update)
- OS tune-up or upgrade
- Software installation and configuration
Network & Printers (connect everything)
- Home or small office network setup
- Printer and peripheral integration
Security & Recovery (clean it up, protect it)
- Malware removal and system recovery
- Data recovery assistance
Remote Help (fix it without a trip)
- Remote diagnostics
- Email and software troubleshooting
Popular bundles
Starter Packages
- Home Office Stability Package (customized to your situation)
- Small Business Starter Package (customized to your situation)
- Digital Recovery Package (customized to your situation)
You update Add a sentence for each bundle: what’s included + typical time.
Quick note
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